What Others are Saying
Dale, we greatly appreciate all the hard work you put into making our backyard such a beautiful Oasis! You were so wonderful to work with and we sincerely appreciate your professionalism and desire to make your customers happy. We will definitely promote you to anyone we know interested in a pool installation!
Thanks again, we hope you’ll stop by for a swim now and again!
The pavers look awesome as does the whole pool.Thank you for your extra effort with the plumbing yesterday..also cutting out the concrete..getting plywood to protect the sidewalk…you really go the extra mile and it doesn’t go unnoticed.
You were right…I am now a fan of the Dale Stephens fan club!
We definetly made the right choice choosing you over the other 5 pool companies. Your workers are extremely detail oriented (especially the paver guys).
Thanks again for going the extra mile.
Thanks for Doing Such a Good Job …
Hope you know how much it was appreciated !
Dale, we greatly appreciate all the hard work you put into making our backyard such a beautiful Oasis !
You were so wonderful to work with and we sincerely appreciate your professionalism and desire to make your customers happy. We will definitely promote you to anyone we know interested in a pool installation !
Thanks again, we hope you’ll stop by for a swim now and again !
To anyone considering Dale Stephens and Cascade Pools:
Wow! What an incredible experience best sums it up!
We began the process with Dale in December of 2007 after a recommendation from a neighbor. He was one of three companies we were considering and the decision to choose him was easy and immediate. His honesty, integrity, work ethics, and dedication were obvious from our very first meeting.
Due to circumstances beyond our control, we weren’t able to begin construction until June of 2008. During that time period of December to June, Dale became our advocate and friend, going to bat for us with both the city and our neighborhood association. In all of our various business dealings, we’ve never met anyone like Dale whose level of commitment didn’t waiver until we obtained the necessary approvals required. This mean a lot of extra time for Dale on our behalf â€“ time that was much appreciated!
Construction began on June 4, 2007 and 6 weeks and 2 days later, we were swimming in our new pool! Throughout the entire process, Dale kept us posted on what was happening and what would take place next. His personal involvement in the project was obvious with almost daily visits to the worksite and ongoing communication over the phone. There was never a point in time where we felt like we were in the dark. Dale takes each job personally as if it were his own family pool he was building.
The quality of workmanship was obvious from the start. The willingness and flexibility to make adjustments to the original plans was a given as we moved through the different stages of construction. Each of his subcontractors represented him in the same professional manner.
We now consider Dale a family friend and are very thankful for our new pool. We’re even more thankful for the relationship we’ve developed with him and would recommend him and Cascade Pools to anyone considering such an endeavor.
To Whom It May Concern,
We are very pleased to write about our experience with Mr. Dale Stephens owner of Cascade Pools, Inc. Dale completed our swimming pool package right on schedule at the beginning of July 2007.
In our search for a pool builder we spent numerous months doing our homework on pools and interviewed many different potential candidates. After we narrowed our decision to a select few is when Dale rose to the top. This was the first time we were building a pool and we needed someone willing to show us their creativity while also explaining where our ideas could lead to potential problems we didn’t recognize. Dale shows he is patient, considerate, courteous and polite along with being a good listener and a great communicator.
Once Dale and his crew began the project it was obvious they have been working together for some time. They are detail-oriented, punctual and quality minded. Watching as the project worked through each phase we learned that a custom pool is actually a handcrafted piece of art. Teamwork is paramount and we who use their services are fortunate that Dale has put the group together.
From the beginning to the end Dale and his crew are committed, loyal and devoted. We enthusiastically recommend Dale for anything where honesty and trust are your top priority. Do not hesitate to contact us if you have any questions or concerns. We can be reached at our home phone number (407) 592-0080. If we are not available at the time please leave a message and we will make it a point to return your call.
We really appreciate the time and everything. It’s just not in the budget. She wanted to be in the 30 – 35k range not realizing that the market had gone up significantly.
If it’s any consolation, the family liked you the best and will still tell others interested how professional and detailed you were. Maybe we can help you sell one anyway.
I want to thank you again, formally, for the outstanding work you did for our family. We could have selected from any number of pool contractors and I’ve told my husband countless times how happy and relieved I am we chose you. From start to finish, you were honest, dependable and thorough.
We truly appreciate all the hard work you and your crew did for us and professionalism you showed throughout.
Words can’t express our appreciation for all the time and care you put into bringing our pool back to life.
We will forever be grateful for all you did. We appreciate you and are so happy to have met you. All the best to you and your family always!